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Terms and Conditions
Registrations can only be accepted by completing the application form. You should receive acknowledgment of booking within 48 hours of receipt. If you fail to receive anything, please contact us on +44 (0)23 9228 7828.
Payment: The seminar fee includes all lecture sessions, two nights’ accommodation, meals, refreshments, and documentation. Extra nights requested are payable by the delegate on checkout of the hotel. Delegates will be responsible for all foreign currency transaction fees.
Joining Instructions: Delegate handbooks, directions will be sent no later than 5 working days prior to the seminar.
Cancellations and Transfers: Please note, we always endeavour to accommodate our delegates’ requests. However, most of our courses have limited numbers to maximise the interactivity between delegates and tutors. Cancellations or transfers at short notice cause inconvenience and may jeopardise the commercial viability of a course. For this reason, we are obliged to charge the following administration fees or surcharges:
Cancellations made up to 28 days (i.e. 4 weeks) or more before the course date will be refunded less a 20% administration fee. Cancellations made within 28 days of the course date will be subject to the full course fee and no refund will be given.
Requests to transfer to a later course date will be subject to a surcharge of 25% of the course fee if the request is made within 28 days of the course date that was originally requested.
All cancellations and requests for transfer must be in writing and sent via email.
The transfer option only applies to delegates who are transferring to a different date for the same course.
The option to transfer can be used only once, after which non-attendance will be treated as a cancellation and all outstanding invoices will be due.
We cannot automatically guarantee a place on the next scheduled course date.
Delegate substitutions are at the discretion of The Training Academy (Southern) Limited. The seminar will be conducted in English.
Amendments to Programmes: The Training Academy (Southern) Limited reserves the right to cancel or modify any training event in its programme. In the event of a cancellation where an alternative cannot be provided, payment received in respect of that course will be refunded in full. The Training Academy (Southern) Limited is not liable for any costs incurred by delegates in connection with their attendance.
This contract is subject to English Law.
By completing and returning the registration form, delegates are agreeing to be bound by the cancellation terms and conditions of registration.
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